WHEN
Tuesday, March 28, 2006
Registration:
7:30 am
Presentation:
8:00-9:30am
WHERE
Novotel Canberra
65 Northbourne
Ave.
Canberra ACT 2600
PARKING
City West Carpark
Corner of Marcus
Clarke & Allsop St.
$6.00
PHONE
Rebecca Nicholls
02 9886 0566
SEATS ARE
LIMITED
|
 |
Guest Speakers:
Cheryl Hannah and Linda Staples,
Department of Immigration and Multicultural Affairs (DIMA)
A hot breakfast will be served throughout the presentation
The requirement for flexible information distribution
to support the implementation of major projects has never been more
important. See how you can leverage the intrinsic capabilities of custom
and off the shelf e-Learning to support change programs in your business,
and see what impact this has had in a major Commonwealth department.
8:00am:
Welcome and introductions
Wayne Clarke, Federal Government Manager, SkillSoft Asia Pacific
8:05am:
Department of Immigration and Multicultural Affairs Case Study
Cheryl Hannah, First Assistant Secretary Business Solutions Group and
Linda Staples, Director Business Application Training
DIMA is one of the most diverse and geographically spread portfolios
in the Commonwealth. The Department deals with tens of thousands of inquiries
from clients around the world every day. At the intersection of some
of the knottiest human dilemmas in social policy, while managing an enormous
operational business, staff in DIMA need to be supported by high quality
training.
In 2005 the Palmer and Comrie reports identified a number of areas requiring
change to ensure DIMA continued to deliver the best possible service
under its charter. In this case study, hear Cheryl and Linda explain
how e-Learning has helped to drive these reforms to “influence
a culture of well trained and supported staff delivering its core business
systems and processes”. Listen while they share their experiences
of how, in less than 18 months, e-Learning has become a critical tool
to help support and manage change across the department.
8:35am:
Supporting Key Projects With Rapid Learning Content Development
Steve Symes, Dialogue Product Manager, SkillSoft Asia Pacific
Organisations need to be more agile in delivering against more aggressive
project timeframes and outcomes. SkillSoft® Dialogue™ allows
organisations to create fast, versatile and trackable content to support
information, reference and training needs of a project as well as supporting
the collaboration of project teams. Steve will show how Dialogue can
draw from existing resources
to quickly create powerful content that can be integrated with other
project resources.
8:55am:
Using Referenceware to Support New Business Initiatives
Daniel Meek, Director Books 24x7, SkillSoft Asia Pacific
Referenceware® by Books24x7® is SkillSoft’s powerful
online reference library covering thousands of business subjects from
the worlds leading Authors. Hear how Books24x7 supports organisational
initiatives by providing immediate and comprehensive reference resources
drawing on global best practice. Dan will share how many organisations
have made Referenceware an indispensable business tool.
9:15am:
SkillSoft Product Update and Question Time
Wayne Clarke, Federal Business Manager, SkillSoft Asia Pacific
Overview of new and emerging products from SkillSoft, including KnowledgeCenter™ Portals
and SkillView® competency management tool. |
 |
