• Carolyn Dawson, SkillSoft Learning Consultant
• Candice Lanier, Learning Consultant

Organisations need to be able to respond almost immediately to new opportunities, competitive threats, and changing customer expectations. That's tough in today's world of incessant demands and information overload. Creating electronic support helps workers keep up with the pace of change and provide the service promised to customers. With Web-based tools employees can become more innovative, flexible, and successful.

The purpose of the Learning Growth Model (LGM) analysis is to understand where your organisation currently falls within the stages of learning. The LGM model is a framework that describes the evolution of a learning organisation, identified by indicators that correlate to each of the five stages.

Organisations with large investments in information or telecommunications technology and IT and telecommunications vendors spend millions of dollars on information each year from one or more industry analysis firms. Many of these organisations fail to gain the anticipated business value from the services they purchase.

During our 30-minute presentation, Jim Zimmermann, an IT industry veteran will identify some of the reasons why companies fail to reach expected levels of value and will offer concrete steps that companies can take to get the maximum return on their investment in IT industry analysis. At the end of the presentation Jim will be available to answer your specific questions.

Meet Barbara Holmes who is responsible for the tenth Work/Life Balance Benchmarking Survey. This soon to be released survey will unveil this years’ top ranked Best Practice organisations

Barbara Holme’s is the Director of Managing Work Life Balance International and will provide insight on how to become a Best Practice organisation and what bottom-line benefits can be achieved by implementing work/life balance initiatives.

Session 1 -
8:30am - 10:00am
AEST

Session 2 -
10:30am - 12:00pm
AEST